Privacy Policy

1. How We Handle Your Personal Information

The following makes up the privacy policy at mybest. We make it our priority to ensure that all employees recognize the importance of security and have implemented the following measures to protect your information.In order to ensure your information is accurate and up-to-date and to protect against the unauthorized access, loss, leaking, or falsification of your information, mybest has implemented a security and management system,conducted employee training, and otherwise taken measures to make sure your information is securely guarded and maintained.

a) How We Use Your Information

In order to provide services, mybest collects data from our users. We use the information solely for the following purposes.

• For user authentication during the login process
• To ensure the smooth use of our services
• To compile statistics about our users so we can further improve our services (We, however, collect the information in a way that ensures your personal identity is protected.)
• To respond to user enquiries
• To disseminate information about our services, or advertisements from a third party
• To come up with new projects related to our current services
• To provide information about products offered by mybest or any group companies
• For raffles conducted as part of any campaign; likewise, for the delivery of any prizes
• For user authentication when we respond to any kind of enquiries
• To contact our users with any important notifications, or as the need arises

We also automatically collect internet and device information when you browse our Website. This information may include, but is not limited to internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), access times, referring websites/social media platforms, exit pages, and click activity.

b) When We Share Your Information with a Third Party

mybest will only share your information with a third party when any of the following conditions are met.

• We have the user’s permission.
• We are displaying or disseminating the information as overall statistics, where the personal identity of individual users cannot be determined.
• We are abiding by the law.
• It is necessary to securing physical or financial safety, but the user cannot be reached.
• It is necessary to the maintenance of public health or the safe upbringing of minors, and the user cannot be reached.
• A government agent or public servant or their representative requests the information to carry out legal affairs, and noncompliance, with or without the permission of the user, may count as obstruction.

c) Outsourcing

mybest may outsource the handling of all or a part of its user information after ascertaining that the proper security measures have been put in place.

d) Disclosure, Revisions, Deletions, or Suspension of Use

When the user requests the reason behind the disclosure, revision, addition, or deletion of any of his or her personal information, or requests that his or her personal information be no longer used, we will respond to the request following a separate set of security guidelines.

e) Other

If the user chooses to withhold any of his or her personal information, it may impact our ability to deliver our services quickly and efficiently, so we ask for your understanding.

We do not gather any of the following sensitive personal information about our users.

This includes:
• *Your phone number
• *Your home address
• Your occupation
• Your social security number
• Your racial or ethnic origin
• Your political opinions
• Your religion or other beliefs
• Your health, biometric or genetic characteristics
• Any trade union membership
• Any criminal background

*We may ask you to provide information such as your phone number or home address for raffles conducted as part of any campaign or for the delivery of any prizes.

2. Regarding Cookies and Web Beacons

In order to better provide our services to the user, we use cookies and web beacons. The user can go into browser settings and block or otherwise limit cookies, but that may limit access to some of our services. The user may not be able to restrict the use of web beacons. mybest does not use these technologies to acquire the personal information of our users.

a) Regarding Cookies

A cookie allows a website to store a user’s browsing information on the user’s computer. This is to determine how a user utilizes a certain site and allow the site to display content most fitting to the user. In order to display advertisements relevant to the user, this site uses a third-party ad service. All parties involved use cookies to display relevant advertisements—in other words, to conduct traffic analysis for the purpose of advertising—and do not collect personal data for any other reason. If you wish to disable cookies, please click on the link below to learn about the cookies we use and find instructions on how to disable them.

Cookies
https://policies.google.com/technologies/ads?hl=en

Additionally, we may use third-party web analytics services on our Services, such as those of Google Analytics and similar providers. Analytics services use cookies and similar technologies to help us analyze how our users use our website, including by noting the third-party website from which you arrive. The information (including your IP address, and device) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of our website. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking the link below.

Google Analytics
https://tools.google.com/dlpage/gaoptout?hl=en

b) About Web Beacons

Web beacons utilize transparent images or scripts to monitor user activity. They are used to identify users or collect statistical data regarding the use of websites.

3. Regarding Information Collected From Third-Party Services and Other Sources

(Third-party services include, but are not limited to, Google and Amazon. Other sources include Social media platforms include Facebook, Instagram, and Twitter.)

a) Regarding Privately Owned Databases

Marketing, data analytics, and social media-owned databases, such as those managed by Google, Amazon, and Meta (Facebook/Instagram), for example, give us access to a range of information, like public data, survey data, and beyond. This data may include your region, your gender, your age, and other demographic data.

b) Regarding Social Media Platforms and Other Third-Party Services

We may receive information from you when you interact with our pages, groups, accounts, or posts on social media platforms. This includes aggregate data on our followers (e.g., age, gender and location), engagement data (e.g., “likes,” comments, shares, reposts, and clicks), awareness data (e.g., number of impressions and reach), and individual users’ public profiles.

We may collect information from third parties, like Amazon, when for instance, you click on a link that takes you to Amazon’s website.

4. Additional Information

・We use a variety of security technologies and procedures to help protect information from unauthorized access, use or disclosure.

・The Services are operated from Japan. Information may be processed and stored in Japan or other countries.

・This Privacy Notice is part of the Terms of Service, which govern your use of the Services and any disputes related to your use of the Services (including our use of your information) will be resolved per the dispute resolution provision in the Terms of Service.